VirtueMart Store Manager

Official VirtueMart Store Manager Blog

Limited Support on June 28th

emagicone support hours

Dear Customers,

We want to inform you that on Wednesday, June 28th eMagicOne will be providing limited support.

If you have a question or problem, the best way to contact us for assistance will be via e-mail - contact@emagicone.com
Please note, phone support and live chat will be unavailable.

Your requests to our help desk received during this day will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

Your patience during this period is greatly appreciated. We will be back in full force and ready to help you on Thursday, June 29th, when usual support hours resume.

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Anniversary promo will be available till July 10th at:
https://virtuemart-manager.com/order/

Regards,
eMagicOne Team

eMagicOne Turns 5 - Celebrate With Us!


These days our company celebrates its 5th birthday! This is a significant milestone for us and we are very happy to look back and recall what we have achieved so far!

The History

This is 5th anniversary of company’s founding, however, we have been in business for more than 15 years.

During that time, we have developed lots of solutions, that made it easier for thousands of eCommerce merchants to manage their stores and grow them to successful businesses.

The Growth

It has been an eventful ride! We had many wonderful achievements over these 5 years and here are some of the highlights:

  • We have developed and maintained more than 10 projects (both desktop called Store Manager and native mobile called Mobile Assistant)
  • Our applications are translated into more than 30 different languages
  • We have written 1000+ useful articles, tutorial and how-tos
  • Received 10,000+ live feedbacks from our clients
  • Grown to serve community of more than 100,000+ active users
  • Updated billions of items using our software
  • Expanded from our development office (Ternopil, Ukraine) and opened HQ located in Plymouth, MN, US
  • Opened outsource department to satisfy the business needs of the most demanding clients
  • Re-designed our sites a few times to improve user experience
  • Our team has also grown through these years and now consists of 45 trully excellent eCommerce experts
  • Finally, we’ve just rolled-out a new service called eScraper that allows you to retrieve data from any website, compare prices, prepare ecommerce-friendly format and more.

The Future

We constantly move forward and work on some new projects to continue to innovate, expand and improve our software. We have more awesome products to reveal to you in the near future, so stay connected!

Thanks for being a part of our family! Without you, nothing of this would have been possible! You give us the confidence to grow and we will do our best to continue providing high quality products and services.

Easter Opening Hours of eMagicOne Support Team

happy easter from emagicone

Easter holidays roll around! Are you wondering when we will be open? There is nothing more frustrating than trying to reach some company for help and finding out that it is closed without any notice informing you about that.

So here are our opening hours during this festive period:
Good Friday April, 14th - Open
Easter Weekend (Saturday April, 15th - Sunday April, 16th) - Closed
Monday April, 17th - Closed
Tuesday April, 18th - Friday April, 21st - Open

If any questions occur during the days we are closed, you can mail them to us and they will be answered in the first place, when we return to our usual operation hours (on Tuesday April, 18th).

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Easter promo will be available till April 17th. So if you have not made use of it yet, this week is high time to save some money, applying our 15% discount code EMAG-E9FS-ESTR here -
http://virtuemart-manager.com/order/

For all clients who celebrate Easter, we wish you happy holiday!


Regards,

eMagicOne

Renovated VirtueMart eBay Integration Addon is Officially Available

Great news for VirtueMart merchants!

eMagicone Team is incredibly excited to announce the debut of renovated VirtueMart eBay Integration module. We have been working hand-in-hand to develop refurbished version of the application with significant features and improvements, that will help you join world famous marketplace, sell internationally and increase the number of potential customers.

virtuemart ebay integration module

Having successfully gone through the Beta stage of its development, eBay Integration addon v.3.0.3.379 for VirtueMart is officially available. You can download version by this link - Download VirtueMart eBay Integration addon

*VirtueMart eBay Integration module is compatible with Store Manager starting from version 1.10.0.621 . If you are using the older version of Store Manager than this, but want to update eBay Integartion addon to version 3.0.3.379, update the application first.

Please note, VirtueMart eBay Integration module is available in Store Manager in demo mode. Therefore you can process limited number of products. For testing purpose you are allowed to manage up to 10 items only. More details about the addon is available by this link - https://virtuemart-manager.com/virtuemart-ebay-integration/

We recommend to backup your current version of eBay Integration addon in case you need to roll it back. Follow this link to find out how to backup the addon, update to the newest version and revert back to the older version if needed - https://virtuemart-manager.com/useful-articles/store-manager-for-virtuemart-addons/renovated-virtuemart-ebay-integration-beta-launched/


Here is the list of new facilities and improvements this version delivers to VirtueMart users:

Features:

  1. Product listing option has been added. You can create multiple listings with VirtueMart products and use them for export/synchronization in eBay Integration addon.

  2. virtuemart ebay integration module


  3. Operation logs, displaying recent activity, are now available in eBay Integration addon.

  4. Shipping Rate Tables support has been added to eBay Integration addon.

  5. There have been added the options to re-export/re-synchronize products from listings in case of last export/synchronization failure.

Improvements:

  1. Lists of detailed export/synchronize configurations have been implemented. Now you can see additional information, such as configuration name, listing name, number of products, right in the configuration list.

  2. virtuemart ebay integration module


  3. Possibility to export only new products from eBay listing has been added.

  4. Any issue, occurring in the course of product export to eBay or synchronization, will be recorded to logs, the procedure of export/synchronization will not stop.

  5. Category mapping validation has been added. If store categories are not mapped to eBay categories, there will come notifying message asking to associate them.

  6. virtuemart ebay integration category mapping

Fixes:

  1. Shipping cost calculation in the process of order import from eBay has been fixed.
  2. The width of category dropdown list on category mapping step corresponds to column width by default.
  3. All operation logs can be deleted at once in eBay Integration addon.
  4. Specifics for all categories are now displayed on “Select Category Settings” step in the addon.
  5. Product quantity and status fields are set by default on synchronization options step in eBay Integration addon.
  6. It is possible now to launch eBay Integration addon after products have been added to the listing from Store Manager grid. You can choose how to continue work: just add some products to listing or add products to listings and launch the addon afterwards.

**eBay Integration is Store Manager for VirtueMart addon and can't be used as a standalone product. If you still do not have Store Manager, run free trial to experience eBay Integration addon and other Store Manager functional possibilities.

Limited Support on March 8th 2017

emagicone support no answer

Dear existing and potential customers,

We want to inform you that Store Manager for VirtueMart Team will provide limited support on Wednesday, March, 8th.

If you have any questions on that day, please e-mail them to contact@virtuemart-manager.com

Your requests to our help desk will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

You will still have full access to your licenses and software will be available for purchase, applying 5% OFF code EMAG-YVE8-JRPL on all products at -

Your patience and understanding is greatly appreciated.

Regards,

Store Manager for VirtueMart Team

Operation Hours During Winter Holidays

eMagicOne Support Schedule

Dear customers,

Joyful festive season is upon us and it means that it’s time to celebrate. Hope you are enjoying every cheerful holiday moment, though if you decide to contact us during this period, here is our working schedule during these days:

Monday January, 2nd - Closed
Friday January, 6th - Limited*
Monday January, 9th - Closed

* Note that during the mentioned period there will be limited staff available and the best method to contact us will be via e-mail.


During the other days not mentioned in the list, we’ll be working according to the usual schedule.


It may take a bit longer than usual to get back to you with the support response during these days. We will do our best to make sure your live chats, emails and social media queries are answered as quickly as you expect them to be.


Meanwhile, you will have full access to your licenses and software will be available for purchase

Thank you so much for your understanding.

Happy holidays to everyone!

Thanksgiving Offer From eMagicOne

First and foremost, we want to say ‘Thank YOU’ to all of you for being interested in our software. We were happy to read each and every positive review. Your negative reviews motivated us to set and achieve higher goals. Your constructive comments, suggestions and feedback have helped us improve the quality of our products with each new release.

Thanksgiving promo

Special Promotion

The holiday season is almost here and with holidays comes the sale. There wouldn’t be a better opportunity for us to show our gratitude towards our customers other than Thanksgiving.

To express our appreciation, we are offering 20% OFF across all our products.

Coupon code:

EMAG-6GVA-TNKS

Valid Date

This is one of our biggest sales, and it won't last long. The offer expires on November 30th.

Remember that the number of coupons is limited and if you hesitate, you might miss the chance. So grab it now!

How to Redeem a Coupon

  1. Copy the coupon code offered above.
  2. Go to our website virtuemart-manager.com/order and select the product(s) you’d like to purchase by pressing "Buy Now" button.
  3. You will be redirected to our sales platform at MyCommerce where you see shopping cart.
  4. Enter your code in field ‘Have a coupon or promotional code?’. Click the update button next to code field. If necessary, refresh your browser page to apply the code and update the totals.
  5. Fill in payment info. Check the taxes (input VAT ID) and currency conversion rates - support.emagicone.com/394286-Why-Store-Manager-Price-is-Higher-on-Checkout-Page

Boost Your Stores

This is the best time to boost your stores and maximise the potential, than this festive season with our VirtueMart extensions.

Thanks Again!

Thank you for being with us! Happy Thanksgiving and a joyous holiday season!


Restrictions:

  • 1 order = 1 coupon. Online redemption is required. Coupon is considered as redeemed when order is completed, funds were charged and license is generated. In case you apply coupon in the cart and do not complete checkout process, the discount won't be active once the usage is expired. Order is processed within a few minutes. In case your order has not processed yet, please place a new order (in case of duplicate, we will return the duplicated charged sum).
  • This code is not valid with other offers or discounts and cannot be combined with them.
  • The number of coupons is limited. The availability of codes one can check at website’s homepage.
  • The discounts are time-limited and cannot be back-dated after they expire. Unused discounts are not refunded or returned in any way.
  • Discount does not apply to any services (only to products).